What is Viranda?

Viranda is a furniture brand based in Lahore that creates thoughtfully designed, custom-made pieces for the home. We focus on quality materials, lasting design, and furniture that feels personal rather than trend-driven.

Where are you based?

We are based in Lahore, Pakistan.
Address: 98 K, DHA Phase 5, Lahore

How can I contact you?

You can reach us on WhatsApp or call at +92 334 9613062

Are your products ready-made or custom?

All Viranda products are custom made on order. Each piece is crafted after you place your order.

What materials do you use?

We work with solid wood, cane, fabric, ball fibre, steel, and cow leather, materials chosen for quality, comfort, and how they age over time.

Can I customise a product?

Yes. Since everything is made to order, we can discuss size, finish, or fabric options depending on the piece. Please contact us to discuss customisation.

How long does it take to receive my order?

Production time varies depending on the piece and current orders. We will confirm the estimated timeline when you place your order.

What payment methods do you accept?

We accept online payments through our secure payment gateway (credit/debit cards and other supported methods).

Is it safe to pay on your website?

Yes. All payments are processed through a secure bank payment gateway.

Do you deliver across Pakistan?

Yes, we deliver across Pakistan. Delivery charges and timelines will be shared at the time of order confirmation

Can I cancel my order?

Because all products are custom made on order, cancellations are only possible before production begins. Please contact us as soon as possible if you need to cancel.

What is your refund and exchange policy?

Refunds or exchanges are only possible if the product arrives damaged. Please see our full Refund & Exchange Policy for details.

What should I do if my product arrives damaged?

Please contact us within 48 hours of receiving the order with clear photos of the damage. We will arrange a resolution.

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